Neopost Service Manual __LINK__
Mechanical / Technical ability is required for most of these procedures. If you are not confident in your mechanical ability, please contact a professional to service your machine.Always unplug your machine before taking anything apart.
Neopost Service Manual
General InfoKeep a copy of the operator manual with the machine and and follow the instructions for proper use of the inserter, maintaining and keeping it clean.Envelopes For InsertersInserter Supervisor Pin CodeTo Find Lifetime Cycle Count
Ask user to set a shorter nameBAS-06-039 or DBX-06-039 Invalid pin codeEntered pin code is not validBAS-06-040 or DBX-06-040 Unexpected event detectedIf the problem continues please note the event code on the top right of the screen (3 letters, 5 numbers) and contact your service providerBAS-06-041 or DBX-06-041 The Supervisor tries to create a new group or department but the maximum number of groups/department is reachedThe Supervisor tries to create a new group or department but the maximum number of groups/department is reachedBAS-06-043 or DBX-06-043 The maximum amount of change on departments have been reachedThe maximum amount of change on departments have been reachedON SITE
Action:Contact your local service provider.BAS-13-058 or DBX-13-058 Communication link with PSD is lostCommunication link with PSD is lostBAS-13-066 or DBX-13-066 Generic detection errorGeneric error occurs during the psd detection phaseBAS-13-067 or DBX-13-067 Incorrect PSD (Meter) type is installed in the machine.Incorrect PSD (Meter) type is installed in the machine.CUSTOMER
If the problem persists, contact your local service provider for assistance.DYN-03-003 The dimension differs from the measurement given by the OMMFThe dimension differs from the measurement given by the OMMFCUSTOMER
ND1 disclosed a machine designed for operation at a given transport speed. No means of adjustment would have been necessary in this machine. The theoretical manual adjustment by an operator did not in fact take place. ND1 (column 11, lines 26 to 34) taught against the present invention because it provided the same treatment of letters regardless of their weight.