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Maksim Ustinov
Maksim Ustinov

WhatsApp Business: How to Use the App on Your Mac Device


How to Download WhatsApp for Business Mac




WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. But did you know that there is also a version of WhatsApp designed specifically for businesses? WhatsApp for business is a free-to-download app that allows you to communicate with your customers, clients, partners, and suppliers in a fast, simple, and secure way. Whether you run a small business or a large corporation, WhatsApp for business can help you transform your customer experience, drive sales, and improve customer support.


If you are a Mac user, you might be wondering how to download WhatsApp for business on your device. In this article, we will show you how to download and install WhatsApp for business app on Mac, how to set up and use the app for your business needs, and some tips and tricks to make the most of it. Let's get started!




download whatsapp for business mac



What is WhatsApp for Business?




WhatsApp for business is a separate app from WhatsApp Messenger that allows you to create a business profile, showcase your products and services, send automated messages, manage your chats and contacts, and access various tools and settings. Some of the features and benefits of WhatsApp for business are:


  • You can create a business profile with your logo, description, address, website, email, hours of operation, catalog, etc.



  • You can showcase your products and services in a catalog that customers can browse and order from within the app.



  • You can send automated messages such as greetings, away messages, quick replies, etc. to save time and provide better customer service.



  • You can manage your chats and contacts by creating labels, sorting chats by unread or starred messages, archiving chats, blocking contacts, etc.



  • You can access various tools and settings such as notifications, storage, data usage, statistics, etc. to optimize your app performance.



  • You can use WhatsApp Web or Desktop to access your chats from any browser or computer.



WhatsApp for business is compatible with Mac OS X 10.11 or later. You can download it from the Mac App Store or from the official website.


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How to Download and Install WhatsApp for Business App on Mac




To download and install WhatsApp for business app on Mac, you have two options: download it from the Mac App Store or download it from the official website. Here are the steps for each option:


Download from the Mac App Store




To download WhatsApp for business app from the Mac App Store, follow these steps:


  • Open the Mac App Store on your Mac.



  • Search for WhatsApp for Business in the search bar.



  • Click on the Get button to download the app.



  • Once the app is downloaded, click on the Open button to launch it.



Download from the Official Website




To download WhatsApp for business app from the official website, follow these steps:


  • Open your web browser and go to https://www.whatsapp.com/business/.



  • Click on the Download button and choose Mac OS X 10.11 or later.



  • The app will start downloading as a .zip file. Once the download is complete, open the file and drag the WhatsApp icon to your Applications folder.



  • Double-click on the WhatsApp icon in your Applications folder to launch the app.



How to Set Up and Use WhatsApp for Business App on Mac




After you have downloaded and installed WhatsApp for business app on Mac, you need to set up and use the app for your business needs. Here are the steps to do that:


Verify Your Business Phone Number




To use WhatsApp for business app on Mac, you need to verify your business phone number and link it to your WhatsApp account. Here are the steps to do that:


  • Open the WhatsApp for business app on your Mac.



  • Select your country code and enter your business phone number. Make sure it is a valid number that can receive SMS or calls.



  • Click on Next. You will receive a verification code via SMS or a phone call.



  • Enter the verification code in the app and click on Verify.



  • If you have an existing WhatsApp account with the same phone number, you will be asked to confirm if you want to use that account for WhatsApp for business. Click on Continue.



  • If you don't have an existing WhatsApp account with the same phone number, you will be asked to create a new account. Enter your name and click on Create Account.



Restore Your Account from a Backup




If you have previously used WhatsApp for business app on another device, you can restore your chat history and media from a backup. Here are the steps to do that:


  • After verifying your phone number, you will see a screen asking if you want to restore your chats and media from iCloud. Click on Restore Chat History.



  • The app will start restoring your chats and media from iCloud. This may take some time depending on the size of your backup and your internet connection speed.



  • Once the restoration is complete, click on Next. You will see your chats and media in the app.



Set Your Business Name and Profile




To create a professional image for your business, you need to set your business name and profile in the app. Here are the steps to do that:


  • In the app, click on Edit Profile.



  • You will see a screen where you can enter your business name, logo, description, address, website, email, hours of operation, catalog, etc.



  • Fill in as much information as possible and make sure it is accurate and relevant.



  • You can also add or edit your catalog by clicking on Catalog. You can add products or services, prices, descriptions, images, links, etc.



  • Once you are done, click on Save Changes. Your business profile will be visible to your customers in the app.



Manage Your Chats and Contacts




To communicate with your customers, clients, partners, and suppliers, you need to manage your chats and contacts in the app. Here are some of the things you can do:



  • You can send and receive messages, including text, voice, images, videos, documents, etc. You can also send stickers, emojis, GIFs, etc.



  • You can You can create labels to organize your chats and contacts by categories, such as new customer, order placed, payment pending, etc. You can also filter your chats by labels.



  • You can use quick replies to send predefined messages to answer common questions or requests. You can also create your own quick replies and edit them as needed.



  • You can send automated messages such as greetings, away messages, etc. to let your customers know when you are available or unavailable. You can also schedule these messages for specific times or days.



  • You can archive chats to hide them from your chat list. You can also unarchive them whenever you want.



  • You can block contacts to prevent them from messaging you or seeing your profile. You can also unblock them whenever you want.



Access Your Settings and Tools




To optimize your app performance and user experience, you need to access your settings and tools in the app. Here are some of the things you can do:



  • You can access your notifications to customize how you receive alerts for new messages, calls, etc. You can also mute or unmute chats or contacts.



  • You can access your storage to manage how much space the app uses on your Mac. You can also delete or clear chats, media, documents, etc.



  • You can access your data usage to monitor how much data the app consumes on your Mac. You can also reduce data usage by disabling media auto-download or lowering call quality.



  • You can access your statistics to view how many messages, calls, etc. you have sent and received in the app. You can also reset the statistics whenever you want.



  • You can access your help to get support, report a problem, contact us, or learn more about the app.



Tips and Tricks for Using WhatsApp for Business App on Mac




To make the most of WhatsApp for business app on Mac, here are some tips and tricks you can use:


Use Keyboard Shortcuts




To perform common actions faster, you can use keyboard shortcuts in the app. Here are some of the keyboard shortcuts you can use:



ActionShortcut


New chatCommand + N


New groupCommand + Shift + N


New broadcast listCommand + Shift + B


New catalog itemCommand + Shift + C


Edit profileCommand + E


Mute chatCommand + Shift + M


Delete chatDelete or Command + Delete


Archive chatCommand + Shift + A


Paste without formattingCommand + Shift + V


Select all text in message boxCommand + A


Cut selected text in message boxCommand + X


Copy selected text in message boxCommand + C


Paste text in message boxCommand + V


Bold selected text in message boxCommand + B


Italicize selected text in message boxCommand + I


Add strikethrough to selected text in message box Command + Shift + X


Add monospace to selected text in message boxCommand + Shift + M


Send messageReturn or Command + Return


Search chatCommand + F


Search chat listCommand + Shift + F


Zoom inCommand + Plus (+)


Zoom outCommand + Minus (-)


Reset zoomCommand + 0


Minimize windowCommand + M


Close windowCommand + W


Show or hide app windowCommand + H


Show or hide app menu bar iconCommand + Shift + H


Show or hide app dock iconCommand + Shift + D


Show or hide app preferencesCommand + ,


Show or hide app helpCommand + ?


Check for app updatesCommand + U


Quit appCommand + Q


Use Dark Mode




To reduce eye strain and save battery life, you can use dark mode in the app. Dark mode changes the app's background color to black and the text color to white. Here are the steps to enable dark mode:


  • In the app, click on Edit Profile.



  • Click on Theme.



  • Select Dark.



  • Click on Save Changes.



Use WhatsApp Web or Desktop




To access your chats from any browser or computer, you can use WhatsApp Web or Desktop. WhatsApp Web or Desktop allows you to sync your chats and media between your Mac and your phone. Here are the steps to use WhatsApp Web or Desktop:


  • On your phone, open WhatsApp for business app and tap on Settings.



  • Tap on WhatsApp Web/Desktop.



  • On your Mac, open your web browser and go to https://web.whatsapp.com/ or open WhatsApp for business app.



  • On your Mac, scan the QR code displayed on your phone.



  • You will see your chats and media on your Mac. You can send and receive messages, make and receive calls, etc.



Conclusion




In this article, we have shown you how to download WhatsApp for business app on Mac, how to set up and use the app for your business needs, and some tips and tricks to make the most of it. WhatsApp for business is a powerful tool that can help you communicate with your customers, clients, partners, and suppliers in a fast, simple, and secure way. Whether you run a small business or a large corporation, WhatsApp for business can help you transform your customer experience, drive sales, and improve customer support.


If you have any questions or feedback about WhatsApp for business app on Mac, feel free to contact us or leave a comment below. We would love to hear from you!


Frequently Asked Questions




Here are some of the frequently asked questions about WhatsApp for business app on Mac:


Is WhatsApp for business free?




Yes, WhatsApp for business is free to download and use. However, you may incur data charges from your internet service provider or mobile carrier.


Can I use WhatsApp for business and WhatsApp Messenger on the same phone?




No, you can only use one WhatsApp account per phone number. If you want to use both apps on the same phone, you need to have two different phone numbers.


Can I use WhatsApp for business on multiple devices?




You can use WhatsApp for business on one phone and one Mac at the same time. However, you cannot use it on more than one phone or more than one Mac at the same time.


How can I backup my chats and media in WhatsApp for business?




You can backup your chats and media in WhatsApp for business using iCloud. To do that, follow these steps:


  • On your phone, open WhatsApp for business app and tap on Settings.



  • Tap on Chats.



  • Tap on Chat Backup.



  • Tap on Back Up Now.



  • You can also enable Auto Backup to backup your chats and media daily, weekly, or monthly.



How can I delete my account in WhatsApp for business?




If you want to delete your account in WhatsApp for business, follow these steps:


  • On your phone, open WhatsApp for business app and tap on Settings.



  • Tap on Account.



  • Tap on Delete My Account.



  • Enter your phone number and tap on Delete My Account.



  • This will delete your account, profile, chats, media, etc. from WhatsApp for business.





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